CS2: Connect to the server
This guide was created with the following products:
(Details may vary with products from different providers but the main concepts remain the same)
Introduction
Are you unsure about what you need to connect to your server in general or how to do it exactly? Don't worry! We will explain you in the following step by step what you will need to connect to your server, how to connect to it afterwards and what to consider in general. This should allow you to successfully connect to your server without any problems! :)
Prerequisites
First of all, it is necessary to clarify which prerequisites have to be met so that a connection to the server is possible. This includes, for example, the game, additional content (extensions) such as mods/plugins and the general server information such as IP address, port and server name.
Game /Contents
For the connection to your game server, it is mandatory that you already own the game. This is not provided by us when renting a server. Additional extensions are not required for the game. Apart from that, no other prerequisites have to be met.
Server information
Provided that all prerequisites of Game / Content are met, you will need the information of your server. Click on your game server service in your dashboard. The overview will now show you all general information about your server.
The relevant information includes the IP address, Port and Password (Optional). You should remember these, because you will need them for your first connection to your server.
Connect to the server
Once all prerequisites have been met, you can now begin to connect to the server. Open the Steam Server Browser. There you have to add the IP address and port of your server to your favorites.
A popup window will open where you have to provide the information. Afterwards you should be able to find your server. You can now connect to it by selecting it and using the Connect button.
Potential problems and solutions
The establishment of the connection does not work as expected? This may happen in certain situations, when the connection fails due to a technical problem. We have listed the most common problems and their solutions below:
Not visible
A lack of visibility of the server can occur if the initialization was not completed successfully for some reason. This may for example be due to a faulty configuration or corrupted files. Further information can usually be traced in the server console or log files.
The mentioned solutions have not solved your problem yet or do not apply in your case? In this case, we are also available to you daily in support. Simply create a Ticket and explain your problem to us. We will have a look at it as quickly as possible and assist you in solving the problem accordingly! :)