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Questions asked by customers
You are interested in something before buying your own Starmade server? The answers below may help.
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Insight into the ZAP web interface
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Details about our service
What sets ZAP-Hosting apart? Below are some details of our service that will convince you.
Rent your prepaid Starmade server
So that your server runs smoothly right from the start, hardware resources are automatically calculated during the ordering process. Of course you can also select more resources according to your needs during the ordering process. After payment has been processed, your server will be set up and be configured fully automatically. Thus your Starmade server is set up and ready to play within seconds. A further advantage is that you don’t have to worry about the configuration, and can start playing straight away.
As soon as you rent your Starmade Gameserver, you get a free FTP access for it and can easily exchange data between your computer and the server. This allows you to download your savegame on your own and save it locally or even upload a one from your computer. Of course you can also install mods. Once you have installed some mods, a RAM boost might be advisable. You can easily upgrade your server with a few mouse clicks. You can upgrade or downgrade at any time without help from support.
If you have no desire to play the game any more, that’s no problem. You can always switch between games thanks to our Game Cloud. If you have your own IP address with a default port, the default port will of course be retained after switching games.
Starmade servers instantly online & DDoS protected
Our free DDoS-Protection ensures that your Starmade server doesn’t get swayed by a DDoS attack. The attack packets are effectively analyzed and fended off, so that your server is not affected by the DDoS attack; the normal game packets will remain unaffected. So you won’t even notice anything of an attack while actively playing on the server. If you have your own IP address, you can even set the DDoS protection according to your needs and you will be able to view the attack protocol. So you can see current as well as past attacks and react accordingly.
To reach the full potential of the game, your server will only be installed on current and very fast brand hardware. The combination of DDoS protection and the best possible hardware ensures that your server will show itself from its best side. So nothing stands in the way of you and your maximum possible gaming fun.
Should you have any further questions or problems, just contact our support team. We are always willing to help you, no matter how simple the question may seem. Our support staff is available every day (including weekends) from 10:30 – 23:00 CET via live chat, ticket and email. Of course, you also have the option to ask your question at the bottom of this page so that everyone can see it.
- Intel E5-2650v4 processors provide high-performance servers for lag-free gaming
- 328GB DDR4-RAM host systems offer enough power for all your plugins and more
- SSD server for lightning-fast processing and best Starmade performance
- Full access via FTP, updates can be installed at the click of a mouse
- InGame console for sending commands etc.
- Online configuration editor for understanding and editing server settings
- Backups: Create and import with a click of the mouse
- Livechat support so that you can gamble again as soon as possible in case of problems
- Prepaid function if you do not want to have a contract
- Many payment methods including credit card, PaySafeCard and PayPal
Test server from the community
Get your own picture on normal customer servers in the community.
What our customers say (Cloud Gameserver Ratings)
We can promise you a lot, so we let our customers speak for us.
Ready when you are
Have we convinced you? We are ready. Order your Starmade game-server now and get started!